Privacy policy

 

Data Controller

Personal data collected on the Barber Outlet website is processed by the website publisher, acting as the data controller within the meaning of the General Data Protection Regulation (GDPR).

For any questions regarding personal data protection or to exercise your rights (access, rectification, deletion, objection, restriction, or portability), you can contact us at the following address:
📧 contact@barber-outlet.com

Legal Bases for Processing

In accordance with the General Data Protection Regulation (GDPR), the processing of personal data carried out on the website is based on the following legal grounds:

  • Performance of a contract: order management, payments, deliveries, and customer service;
  • User consent: sending marketing communications and use of non-essential cookies;
  • Compliance with legal obligations: retention of invoices and accounting documents;
  • Legitimate interest: service improvement, website security, and fraud prevention.

Barber Outlet operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter referred to as the “Services”). Barber Outlet is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information”, we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably be used to identify you. We may collect or process the following categories of personal information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card numbers, debit card numbers, bank account details, payment card information, transaction details, payment methods, payment confirmations, and other payment-related information.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us including information you provide when contacting customer support.
    Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including information about how you interact with the Services, such as how and when you access or use them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services, including from your device when you use our products or services or access our website, and through the use of cookies and similar technologies;
  • From our service providers, including when they are engaged to perform certain services on our behalf and collect or process your personal information for us;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use your personal information to deliver the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and providing a personalized shopping experience, such as recommending products based on your activity.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications via email, SMS, or postal mail, and displaying online advertisements for products or services on our website or on other websites, including based on your previous purchases or interactions.
  • Security and fraud prevention. We use your personal information to authenticate your account, ensure secure transactions, detect and prevent fraud or illegal activities, and protect our services and users. You are responsible for maintaining the confidentiality of your account credentials.
  • Communication. We use your personal information to provide customer support, respond to your requests, and maintain our relationship with you.
  • Legal purposes. We use your personal information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights.

Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including:

  • Order-related data: retained in accordance with legal accounting requirements;
  • Customer data for marketing purposes: until consent is withdrawn;
  • Technical data (cookies, logs): retained for a limited period in accordance with applicable regulations.

After these periods, data is deleted or anonymized.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, service providers, and other third parties who perform services on our behalf (such as IT management, payment processing, analytics, customer support, cloud storage, and shipping);
  • With business and marketing partners to provide services and targeted advertising. These partners will process your information in accordance with their own privacy policies;
  • When you instruct us to share information, such as for order delivery or through social media integrations;
  • With our affiliates or within our corporate group;
  • In connection with business transactions such as mergers or legal obligations, or to protect our rights and enforce our policies.

Data Security

Appropriate technical and organizational measures are implemented to protect personal data against loss, unauthorized access, disclosure, or alteration. However, no system is completely secure.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, in order to provide and improve the Services.

In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information derived from your interactions with our store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify.

In these circumstances, Shopify acts as the data controller of your personal information, in particular to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and the rights available to you, you can consult Shopify’s Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies as well as their terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information they contain.

Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by any third party. The inclusion of such links does not, in itself, imply any endorsement of the content of these platforms or of their owners or operators, unless otherwise stated on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals who have not reached the age of majority in your jurisdiction. If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Information

Please note that no security measures are perfect or infallible, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The retention period for your personal information depends on various factors, such as the need to retain this information to manage your account, provide the Services, comply with our legal obligations, resolve disputes, or enforce any applicable agreements or policies.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Right of access: request access to your personal data;
  • Right to erasure: request deletion of your data;
  • Right to rectification: correct inaccurate data;
  • Right to portability: receive your data in a structured format;
  • Communication preferences: opt out of marketing communications at any time.

You may exercise these rights through the designated features within the Services or by contacting us using the details provided below. For more information on how Shopify uses your personal information and the rights you may have, including those related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as required or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may also ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us using the details below, or by lodging a complaint with the competent data protection authority in your region. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent contracts issued by the competent authority in the United Kingdom, unless the transfer is made to a country recognized as providing an adequate level of protection.

Contact

If you have any questions or wish to exercise your rights, you can contact us at: contact@barber-outlet.com.
For the purposes of applicable data protection laws, Barber Outlet acts as the data controller of your personal information. 

Cookies

The website uses cookies and similar technologies to ensure proper functioning, measure traffic, and provide tailored content.

Some cookies are strictly necessary, while others require your consent. You can manage your preferences at any time via your browser settings or the website’s cookie management tool.

Complaint

If, after contacting us, you believe your rights have not been respected, you may file a complaint with the competent supervisory authority.

For users residing in France, this authority is the CNIL (Commission Nationale de l’Informatique et des Libertés).
For users residing in another European Economic Area country, complaints can be submitted to the relevant national data protection authority.